MagDisks offers universal compatibility across iPhone models:

Best Performance Compatible:
• iPhone 15 Series (all models)
• iPhone 16 Series (all models)
• Any device with USB-C port

Extended Compatibility:
• All Lightning port iPhones (using included Lightning cable)
• Any smartphone (using included magnetic rings)

What's Included for Universal Compatibility:
• 3 magnetic rings (can be attached to any phone for magnetic function)
• Lightning connection cable
• USB-C cable

This means you can use MagDisks with:
• All USB-C port devices
• All Lightning port iPhones
• Any smartphone with magnetic ring attached

Yes, MagDisks works with most phone cases up to 3mm thick. For best performance:
• Works perfectly with Apple original cases
• Compatible with most slim third-party cases
• For cases thicker than 3mm, you may need to remove the case for optimal connection
• We recommend using slim or open-bottom cases when recording or transferring files

Yes, MagDisks supports direct 4K video recording:
• Supports HEVC (H.265) 4K at 60fps
• Direct ProRes recording on iPhone
• Smooth and stable recording experience
• No storage limitations - record until your MagDisks is full
• Instant saving without buffering
Note: For optimal recording, we recommend using MagDisks 3 or MagDisks Mini Plus models with 1TB or larger capacity.

Absolutely! MagDisks is designed for professional use:
• Up to 2000MB/s read and 1800MB/s write speeds
• Compatible with professional video equipment
• Supports direct 4K ProRes recording
• Works with major editing software
• Perfect for on-location shooting
• Ideal for content creators, filmmakers, and photographers
Professional Features:
• Real-time 4K editing
• Direct camera recording
• Seamless workflow integration
• Reliable backup solution

Yes! MagDisks is fully compatible with Android devices and offers a complete solution:

Universal Compatibility:
• Works with all Android phones with USB-C port
• Compatible with major brands including Samsung, Google Pixel, OnePlus, etc.
• Supports high-speed data transfer up to 2000MB/s

Magnetic Function:
• Includes 3 magnetic rings in the package
• Simply attach the magnetic ring to your Android phone
• Enables the same magnetic convenience as iPhone MagSafe

Supported Features:
• High-speed file transfer
• Direct video recording
• Photo/video storage
• Data backup
• External storage expansion
• Plug-and-play functionality

Popular Compatible Devices:
• Samsung Galaxy Series
• Google Pixel Series
• OnePlus Series
• OPPO/Vivo/Xiaomi (USB-C models)
• Any Android device with USB-C port

Note: For optimal performance, ensure your Android device supports USB 3.2 for maximum transfer speeds. The magnetic attachment feature works with any phone using the included magnetic rings.

If you're not completely satisfied with your MagDisks product, you can return it within 30 days of delivery for a full refund. For defective items, we offer free replacement shipping. Simply contact our support team at support@magdisks.com with your order number and a brief description of the issue.

Tracking your MagDisks order is easy:
• You'll receive a tracking number via email once your order ships
• Click the tracking link in your confirmation email
• Or visit our website and enter your order number in the 'Track Order' section
• For international orders, please allow 24-48 hours for tracking updates

MagDisks comes with a 3-year limited warranty that covers:
• Manufacturing defects
• Hardware malfunctions
• Performance issues
• Material defects
Note: The warranty doesn't cover damage from accidents, misuse, or unauthorized modifications. For warranty service, please contact our support team with your proof of purchase.

To modify your order:
• Contact us within 12 hours of placing your order
• Email support@magdisks.com with your order number
• Include 'Order Modification Request' in the subject line
• Specify the changes you'd like to make
Note: Orders that have already shipped cannot be modified.